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Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By accessing, using or registering with Belleville Bingo (the "Platform"), you agree to be bound by these Terms & Conditions ("T&Cs"). These T&Cs form a legally binding contract between you and us. You should carefully read these T&Cs before using our Platform.

Eligibility Requirements

To use the Platform, you must:

  • Be at least 18 years old (or the age of majority in your jurisdiction);
  • Not be a resident or citizen of any country on which we have imposed restrictions;
  • Have sufficient internet and device capabilities to access and use our services;
  • Provide accurate and complete information when registering with us.

Minimum Age Requirements

The minimum age requirement for using the Platform is 18 years old. If you are under 18, please do not attempt to register or use the Platform. We reserve the right to ask for proof of your age if we reasonably suspect that it may be lower than stated.

Geographic Restrictions

We operate in compliance with applicable laws and regulations. You must check our website's homepage or contact support to see if Belleville Bingo is available in your region. If not, you should refrain from accessing the Platform. We do not knowingly offer services to users under legal restrictions, such as individuals subject to government sanctions.

Account Registration Rules

To register for an account with us:

  1. Fill out our registration form accurately and honestly;
  2. Confirm your email address by clicking on the link sent in the verification email;
  3. Set up a secure password and maintain control over it.We may request additional information from you during the registration process, such as proof of identity or age.

One-Account-Per-User Policy

Each user can have only one account with us. If we detect duplicate accounts held by an individual, we will freeze and close all associated accounts until further notice.

Identity Verification and KYC

To prevent money laundering and terrorism financing, you may be required to complete our Know Your Customer (KYC) process upon registration or at any time thereafter if your account activity warrants such verification. This includes providing valid government-issued identification documents and proof of address.

Account Accuracy Obligations

When registering with us, provide accurate information about yourself. Failing to do so may lead to the termination of your account and loss of funds held in it.

Account Security Responsibilities

You must:

  • Keep control over access to our Platform via secure login credentials (username/password or other approved method);
  • Never share your password with anyone;
  • Notify us immediately if you experience unauthorized activity on your account.We reserve the right to require a new form of identification from users who have had their passwords stolen.

Login Credentials and Password Protection

You must use strong, unique and regularly updated login credentials to protect access to your account. Never share these details with anyone; we will not be responsible for any losses caused by disclosure or unauthorized actions taken using them.

Restricted Behaviour and Prohibited Activities

Engage in the following activities:

  • Spamming other users through our Platform;
  • Using external bots, software, or manual assistance to play games automatically (e.g., AI or macro scripts);
  • Cheating, hacking, manipulating game results, systems, or codes;
  • Spreading malware or viruses on our servers or devices;
  • Participating in fraudulent transactions or creating fake profiles.

Multi-Accounting and Fraud Prevention

Multiple account holders are prohibited from collaborating on the same activities to defraud us. If detected, your accounts will be permanently closed without further notice.

Bonus and Promotion Rules

  1. All promotions have specific terms and conditions (STC), available at our website or contact support for detailed information.
  2. Wagering requirements must be met before bonus winnings can be withdrawn;
  3. Maximal bets during active bonuses are usually set by us to ensure fairness; failure to observe this may result in bonus cancelation.

Wagering and Gameplay Conditions

Play within your limits, responsibly wager, follow the game rules and understand their dynamics to avoid losses due to lack of experience or improper gameplay techniques.

Bonus Abuse Prevention

We track user activities closely for suspected bonus abuse. Misuse might lead to:

  • Loss of funds held in a bonus account;
  • Bonus cancelation prior to completion of stipulated terms (e.g., wagering requirement);
  • Long-term access restriction and potential ban.

Deposits, Withdrawals

Details about the deposit/withdrawal policy are available on our website. For a detailed overview, please consult the relevant section.

Verification Before Withdrawals

All withdrawals require valid proof of identity and account information to meet Anti-Money Laundering (AML) regulations.

Processing and Review Procedures

Withdrawal requests may be subject to processing times; we aim for these operations to occur within 24 hours under normal conditions. However, delays might arise during peak periods or due to our need for additional documentation.

Responsible Gambling Expectations

  • Set deposit limits;
  • Monitor gameplay;
  • Participate in reality checks and self-assessment tests on the Platform.These resources can help you manage your time spent playing games at Belleville Bingo responsibly.

Self-Exclusion and Account Restrictions

If problems or concerns arise during use of our services, we will do everything possible to assist. If required by law, applicable regulatory body's decision or other valid authority:

  • Your account may be self-excluded from the Platform;
  • You can set a temporary time limit (e.g., cooling-off) before accessing Belleville Bingo again.

Game Fairness and RNG Systems

All games operate with certified Random Number Generators (RNGs), ensuring randomness of outcomes. Should our game fairness or integrity come into question, we will review issues raised by an external authority through the process described in "Technical Interruptions" below.

Technical Interruptions or Voided Gameplay

When:

  1. We detect any anomalies affecting game stability and trustworthiness;
  2. An unexpected technical failure arises from internal or external causes (e.g., server crashes, network connectivity issues);
  3. External authorities (legislative, regulatory) order us to suspend gameplay in your region.

Your account will be updated with our records to prevent you from participating in potentially compromised games during such periods of interruption.

Suspension or Closure of Accounts

In case we detect that an individual is engaged in fraudulent activities, non-compliance with these T&Cs or any applicable law/laws/anti-money laundering regulations (Aml) your account may be temporarily suspended or permanently closed. If your account has been compromised due to lack of control over access by unauthorized parties please notify us immediately.

Intellectual Property and Platform Ownership

All rights, intellectual property (trademarks included), including domain names registered under our name are retained exclusively by Belleville Bingo. Any misuse will prompt immediate actions against offenders at our discretion.

Limitation of Liability

In any dispute arising from these T&Cs or use of the platform, we disclaim liability for all consequential damages unless specifically mentioned in these terms and conditions (e.g., negligence).

Modification of Terms

We reserve the right to change/update these Terms & Conditions without prior warning; changes are effective at their posting on our website.

Contact or Support Guidance

Questions about your account, platform functionality or T&Cs please reach us via:

  • Email address;
  • Phone support line as indicated in our contact information section.Or ask for guidance via chat services accessible from all parts of the Platform.